Introduction

Digital accessibility is no longer an optional consideration – it is an essential requirement for businesses and organisations aiming to serve all clients and users. There are over 100 million people in the European Union living with some form of disability, roughly one in four adults. Ensuring websites, applications, and digital documents are accessible to people with disabilities is not just a legal obligation but also a business imperative. Inaccessible digital content can exclude a substantial segment of the population, leading to lost clients and reputational damage.

As the European Accessibility Act (EAA) deadline approaches on 28 June 2025, the digital readiness of the UK’s legal sector is under increasing scrutiny. While public sector websites have long had to meet accessibility standards, the EAA now extends these obligations to many private sector organisations, including law firms that serve or trade with EU clients.